1. Interpretation and Definitions

Interpretation

Words whose initial letters are capitalised have the meanings described below. These definitions apply whether the words appear in singular or plural form.

Definitions

2. Information We Collect

A. Personal Information

When you place an order, contact us or use our website, we may collect information such as:

Please provide accurate information so we can process your orders and communicate with you effectively.

B. Usage Data

We may automatically collect certain technical information when you visit our website, including:

• IP address and general device information.
• Browser type and version.
• Pages visited and time spent on those pages.
• Visit dates, diagnostic information and website interaction data.
• Mobile operating system and browser details when applicable.

This information may be used to understand website performance, identify technical issues and improve the shopping experience.

3. Cookies and Tracking Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences and understand how visitors use our website.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect some website features. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

The specific cookies and tracking tools used depend on the services enabled on our website.

4. How We Use Your Information

We may use your personal information for the following purposes:

5. When We Share Your Information

We do not share personal information indiscriminately. We may disclose relevant information in the following circumstances:

• Service Providers: With courier companies, website hosting providers, payment processors, customer-support services and other providers when necessary to fulfil their assigned functions.
• Legal Requirements: When disclosure is required by applicable law, a court order or a lawful request from an authorised authority.
• Business Transfers: In connection with a proposed or completed business sale, merger or transfer, subject to applicable legal requirements.
• Security and Legal Claims: When reasonably necessary to investigate fraud, protect rights, address security incidents or defend legal claims.
• With Your Consent: When you have consented to a particular disclosure where consent is required.

We do not sell your personal information as a standalone product. Any sharing is subject to the purposes and legal requirements applicable to the relevant activity.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, accounting, legal compliance, dispute resolution and security.

Retention periods may vary depending on the type of information and applicable legal requirements. When information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable law.

7. Data Processing and Transfers

Our service providers may process or store information in locations other than the place where you live. Where personal information is transferred or processed across borders, we will take steps required by applicable law to protect it.

We take reasonable measures to ensure that information is handled in accordance with this Privacy Policy and applicable legal requirements.

8. Security of Your Information

9. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Raise a privacy-related complaint or grievance.

To exercise an applicable right, contact us using the details in the Contact Us section. We may need to verify your identity before responding.

Certain records may need to be retained to comply with legal obligations, complete transactions or resolve disputes.

10. Children's Privacy

Our website is intended for people who can lawfully make purchases under applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action as required by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, such as payment or delivery services. These third parties may process information under their own privacy policies.

We encourage you to review the privacy policies of those services. We are not responsible for third-party websites or practices outside our control.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features or legal requirements.

The revised policy will be published on this page with an updated date. Where required by law, we will provide additional notice or seek consent for material changes.

We encourage you to review this page periodically.

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