Return & Refund Policy
FIRST COPY SHOE MART
Last Updated: 23 August 2026
3-DAY RETURNS
Request Within 3 Days
QUICK REFUNDS
3–5 Working Days
EASY SUPPORT
WhatsApp Assistance
Thank you for shopping at firstcopyshoemart.in. Your satisfaction is important to us. We strive to ensure that every customer has a smooth and convenient shopping experience.
Please read our Return & Refund Policy carefully before placing an order.
📦 1. Return Policy
3-Day Return Request Window
If you experience an eligible issue with your purchase, you may request a return within 3 days from the date of delivery, subject to the conditions mentioned below.
✅ 2. Conditions for Return
To qualify for a return, the following conditions must be met:
✔ The product must be unused and unwashed.
✔ Original packaging, shoe box and tags must be available.
✔ The return request must be raised within the specified return period.
✔ Returns are accepted for eligible size-related issues or manufacturing defects.
🚫 3. Non-Returnable Products
The following products are not eligible for regular returns:
✖ Used or washed products.
✖ Products returned without their original box.
✖ Products that do not meet the return eligibility conditions.
💰 4. Refund Policy
Once your return has been received, inspected and approved, your refund will be processed according to your original payment method.
💳 Prepaid Orders
Refunds for eligible prepaid orders will be processed to the original payment method within:
💵 Cash on Delivery (COD) Orders
For eligible COD returns, refunds will be provided through one of the following methods:
✔ Store Credit
✔ Bank Transfer
🔄 5. How to Request a Return
Initiating a return is simple. Follow these steps:
Step 1: Contact our team through WhatsApp.
Step 2: Share your Order ID and explain the issue.
Step 3: Our support team will review your request and guide you through the return process.
Step 4: Once the return is received and approved, the applicable refund will be processed.
Need to Return a Product?
Our customer support team is here to assist you. Please keep your Order ID ready.
Request Return on WhatsApp🚚 6. Shipping Information
✔ Free shipping across India.
✔ Estimated transit time: 2–5 working days after dispatch.
✔ Order tracking details are shared after dispatch.
📞 7. Contact Us
First Copy Shoe Mart
For questions regarding returns, refunds or exchanges, please contact us.
✉️ firstcopyshoemart@gmail.com
💬 Chat With Support© 2026 First Copy Shoe Mart. All Rights Reserved.